Contact TraxTracking.pk: Questions About This Website
First decide who you need. For a parcel problem, contact TRAX. For a question about this website, contact us.
TRAX Carrier Care Desk
If your parcel is late, out for delivery, stuck at a hub or the rider needs directions, contact the TRAX customer service team directly:
Carrier UAN: (021) 111-118-729
Email Support: info@slgtrax.com
Carrier Portal: slgtrax.com
Working days: TRAX delivers Monday to Saturday
traxtracking.pk Information Desk
Write to us about website bugs, Google AdSense or advertising, copyright (DMCA) notices, privacy requests or ideas for our guides:
General & Technical: support@traxtracking.pk
Privacy / Data Officer: privacy@traxtracking.pk
DMCA / Legal Notice: dmca@traxtracking.pk
Engineering Operations: BestTech (besttech.pk)
How to Send Us Feedback
We welcome corrections to our guides, such as TRAX procedures, office details or prices. When you report a mistake or a broken link, please include a link to your source so we can check it quickly.
We read every message and reply as soon as we can. To see where your parcel is right now, use the tracking box on our homepage.
Technical Issue Reporting
If a page does not look right or a form does not work, tell us your phone or computer type, your browser and the page link. This helps us find and fix the problem.
Privacy & Data Rights
We do not store tracking numbers or IP addresses, so we hold no records that identify you. You can still send us any privacy question by email.
How to Write Your Message
Please use a short subject line that says what your message is about, for example Advertising, Content Correction or Website Problem. We answer messages in the order they arrive. If your parcel problem is urgent, call TRAX first.
This is an independent website, so we cannot give you a rider’s phone number, change a delivery address or give delivery compensation. Only TRAX can help with those requests.
Helpful Resources Before Submitting
Our guides answer the most common TRAX tracking questions: